Unix system administration is an unsung hero job, whenever a website or an email address does not work, people blame the “system”, but seldom try to understand what is going on. That is why most web agencies simply buy system administration services from third parties - the so-called “web-hosting companies”. Whenever something happens to the servers, the agencies can pass the buck to the hosting companies.
Ludios chose to follow a different path; we lease servers and manage them directly as a sysadmin. Whatever rare or esoteric problem happens with our services, we take full responsibility and fix it ourselves. We usually fix most problems much faster than going through third party hosting service providers.
All our systems are fully protected against viruses, hackings, email abuses, and unauthorized accesses, while we provide to most of our clients free access to their files and directories.